Terms and Conditions

Last Updated: 1 March 2026

1. Detailed Description of Goods and Services

Aloe Signs is a business in the signage industry that provides custom signage solutions, including vehicle branding, building signage, estate agent boards, and safety signs.

2. Delivery Policy

Subject to availability and receipt of payment, requests will be processed within 5-7 working days and delivery confirmed by way of email. Delivery costs are calculated at checkout based on the delivery location and order size.

3. Export Restrictions

The offering on this website is available to South African clients only.

4. Return and Refunds Policy

The provision of goods and services by Aloe Signs is subject to availability. In cases of unavailability, Aloe Signs will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee. Please refer to our Refund Policy page for more detailed information.

5. Customer Privacy Policy

Aloe Signs shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The full Privacy Policy can be found on our website.

6. Payment Options Accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Aloe Signs bank account, the details of which will be provided on request.

7. Card Acquiring and Security

Card transactions will be acquired for Aloe Signs via PayFast (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayFast uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.payfast.co.za to view their security certificate and security policy.

8. Merchant Outlet Country and Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

9. Responsibility

Aloe Signs takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

10. Country of Domicile

This website is governed by the laws of South Africa and Aloe Signs chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

11. Variation

Aloe Signs may, in its sole discretion, change this agreement or any part thereof at any time without notice.

12. Company Information

Aloe Signs
Email: team@aloesigns.co.za
Phone: 011 693 2600